How long does it take for my order to be ready?
It takes about 3 working days from the time that we receive your order (complete with prescription). However, the processing time varies depending on the lens type.
Online orders will take an additional 2-3 days for shipping.
|Lens Type||Processing Time|
|Non-Prescriptive Lenses||3 business days|
|Single Vision Lenses||3 business days|
|Progressive Lenses||5-10 business days|
For certain orders with longer processing times, we will contact you to advise on the estimated delivery dates.
When can I collect my order in-store?
We will inform you via Whatsapp once your order is ready for collection. Our team will be on hand to assist you with any adjustments to ensure a proper fit.
What are the shipping costs involved?
We offer free delivery for all orders in Singapore.
How do I track my order?
We will provide you with a tracking number once the parcel is on its way. You may track the delivery progress on our delivery partner's website.
Do you ship internationally?
We currently only ship to addresses in Singapore.